Today at the Birch Street Nursing Home there was a new patient, which came as a surprise. In fact, I only learned someone was in Ms. Jenkins' old room when I heard her coughing as I passed her door. Once she got her cough under control, she introduced herself as Mrs. Lowe and asked me to help her place a call to her family, as she was having trouble seeing without her glasses. The phone rang and rang, but no one ever answered.
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